Dialogs
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Dialogs

Dialogs

Use Dialogs to have direct and instant conversations with your teams.

$1 / mo, per agent
Works with   HelpDesk
  • App Screenshot
  • App Screenshot
  • App Screenshot

Dialogs is an app to write direct and immediate messages with your teams in HelpDesk. Hang out with your favorite people at a place where work meets communication.

This app is seamlessly integrated with HelpDesk and, once installed, can be accessed directly from the main navigation bar and in the ticket details.

Be at the center of team news! Use the only FOMO-fighting tool.

Key Features

Write real-time messages

Exchange messages with people from your team in a shared feed. Share successes, worries, and intriguing customer stories.

Include the ticket you're referring to

Start a team dialog in the customer ticket to solve it quickly and more efficiently, combining all available skills and support powers.

Take off immediately after installation

Dialogs app is fully compatible with HelpDesk. Once installed, it automatically pulls team and agent data from your license.

Benefits

Message teammates without switching

Toggling between apps became a thing of the past! Dialogs is the simplest solution you can use for instant team communication in a ticketing system.

Bring your team's brainpower together

Crush your daily workload as a team. Share knowledge and top tips with each other to take your work to new heights and thrive on only the best industry practices.

Give and get assistance

Dialogs' non-intrusive notifications allow you to focus on common support goals. Jump into the feed with all work and team-related discussions to be of help.

App Terms

Legal Terms

By installing this app, you agree to the Marketplace Terms and App Privacy Policy.

Tutorial & Support

How to use this app

Follow the app tutorial with setup instructions on how to use and properly configure this app with your HelpDesk account.